Previous incidents

September 2023
Sep 25, 2023
1 incident

Scheduled deployment: scoring system upgrade

Maintenance

Resolved Sep 25 at 11:00am CEST

We're deploying a small upgrade to the scoring API which fixes an issue in the regression-v1 algorithm in which a mismatch of dates of birth didn't result in the desired decrease of match score.

Sep 01, 2023
1 incident

API database upgrade

Maintenance

Resolved Sep 01 at 10:00am CEST

We're planning an upgrade to our SaaS billing system which requires database maintenance. This will incur a short window of downtime in the stated time frame.

On the upside: we will likely lose an hour of usage metering data. So anyone who can get a request run during the maintenance period gets it for free :)

August 2023
No incidents reported
July 2023
No incidents reported